Privacy Policy
Effective date: October 8, 2026
This Privacy Policy explains how DESERTSCAPES POOL & LANDSCAPE LLC, doing business as Desertscape Pool & Spa AZ (“Desertscape,” “we,” “us,” or “our”), collects, uses and protects information when you visit desertscapepoolsaz.com, request a quote, chat with us on the website, call us, or receive text messages from us.
Information we collect
Information you give us. When you fill out a form, start a website chat, or call, text or email us, we collect what you choose to share. That usually includes your name, mobile phone number, email address, property address, the service you are interested in, your timeline, and any project details, photos or plot plans you send.
Information collected automatically. When you browse the site, we collect technical information such as your IP address, browser and device type, the pages you view, how you arrived at the site, and the date and time of your visit. This is collected through cookies and similar tools, including Google Analytics and Google Ads conversion tracking.
How we use your information
- To answer your questions and prepare quotes and line-item proposals
- To schedule consultations, site visits and service appointments
- To keep you updated during design, permitting, construction and ongoing service
- To send text messages you have agreed to receive (see “Text messaging and mobile information” below)
- To understand how people find and use our website so we can improve it
- To keep business records and meet our legal, licensing, warranty and tax obligations
How we protect and disclose information
We do not sell, rent or trade your personal information. The software and service providers that help us run the business, such as website hosting, form and customer management software, our chat and text messaging platform, and analytics, process information only to provide those services to us. We may also disclose information when we are required to by law, a court order or a government request.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Text messaging and mobile information
If you give us your mobile number and agree to receive texts, we use it only to contact you about your inquiry, quote, appointments and project. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or reply HELP for help. Full program details are in our Terms of Service.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and analytics
Cookies are small files your browser stores so a website can remember your visit. We use them to measure traffic, see which pages and ads bring people to us, and keep features like the chat window working. You can block or delete cookies in your browser settings, though parts of the site may not work as well if you do. To opt out of Google Analytics on any website, you can install Google’s browser add-on at tools.google.com/dlpage/gaoptout.
How long we keep information
We keep personal information for as long as we need it to serve you, support the warranties on work we have done, and meet legal, tax and record-keeping requirements. When we no longer need it, we delete it or remove the details that identify you.
Security
We use reasonable safeguards to protect your information, including an encrypted (HTTPS) connection on this website. No website or storage system is completely secure, so we cannot guarantee absolute security.
Your choices
- Text messages: reply STOP to any message to opt out.
- Email: use the unsubscribe link in any marketing email, or contact us.
- Access, correction or deletion: contact us to ask what information we hold about you, to correct it, or to have it deleted. We may need to keep some records where the law, an active contract or a warranty requires it.
Children’s privacy
This website is meant for adults planning work on their own homes. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
Links to other websites
Our site links to and displays content from other services, such as Google reviews, Facebook, Instagram, YouTube and TikTok. Those services have their own privacy policies, and we are not responsible for their practices.
Changes to this policy
We may update this policy from time to time. When we do, we will post the new version on this page and change the effective date at the top.
Contact us
Questions about this policy or your information? Reach us here:
DESERTSCAPES POOL & LANDSCAPE LLC
dba Desertscape Pool & Spa AZ
2050 W Big Sky Ln
Queen Creek, AZ 85142
Phone: (480) 978-1856
Email: [email protected]